Clients reviews about Heritage Senior Campus

The staff is amazing at Heritage Muskego! John was so helpful in getting our dad all settled in and very informative to my sister and I. He answered all our questions and was just so personable! Carolyn, the Activity Director, went out of her way to make sure dad was included in his favorite things. Cory, on the memory floor, took dad under her wing as well! Both these gals really made dad feel at home! Adriana, in memory care, was absolutely our savior! Not only did she give dad that extra loving care - we also witnessed it with other residents! She takes her job to heart and you can see it in everything she does! Even though dad is gone now, I will still pop in to visit the staff at Heritage Muskego! They truly are a family there. Thanks to all of you for not only giving the TLC that dad needed, but also the support the family needed. I would highly recommend this facility! Lynn Henneberry ~ Lynn H

My mother-in-law went to the family cottage and needed more meds. I walked in on a Saturday about 8AM and Emily helped me locate the nurse and achieve what I needed. I didn't catch her name that day but ran into her at the recent "Hoe Down" and thanked her again. The live entertainment they bring in is great too. MIL is very happy at Heritage and the care and staff are super. ~ Thomas W

Visited the facility the other day. Wonderful atmosphere, beautiful home. Staff was caring and thoughtful. The Director was helpful and knowledgeable, answered all my questions, and was able to address any concerns I had. It's hard making a decision to place a loved one in a long term care facility. The staff and admistration made it easier to make a choice. Thank you all. ~ Justin M

Definitely a great place for your loved ones to reside. The staff cares about their residents with a smile. I’m Sending cheerful thoughts to brighten your day! Also Emily is a sweet and nice person to talk about for anything, she’s so easy to talk to and will happily answer your questions and concerns. 😉 ~ ENElii T

Heritage senior living is a wonderful place to put a family member. Leadership is great and takes care of any issues that arise. I also want to mention that all the activities that they have for the residents is really awesome. Lastly I want to mention that is a warm and welcoming community and the food is really good as well. ~ Robert J

If you're looking for a nice homey place to send your loved one this is the place and the executive director Emily is so awesome and understanding you can always talk to her if you need anything in regards to the residents ~ Briana W

Very responsive to my calls for my Aunt. They call back in a timely manner, always pleasant and helpful. John the head guy is wonderful and keeps me in the loop. Love this place! ~ Sandy S

The staff here really care about their residents. Everyone is super engaging and friendly. My favorite area of Heritage Muskego is the theater! It is so cute. ~ Elana P

The management team at this location takes extra time and care to ensure their residents are well taken care of. ~ Megan

Just so impressed with everything about this place. We will be placing my Dad here shortly & we loved everything about the place. ~ Brith L

My grandma loves it here! Im not sure why someone said it smells like urine. The staff is amazing and so sweet and caring towards family! ~ Sam E

Heritage is under new leadership and they are doing a wonderful job providing the care needed to the residents. ~ Mary H

Needed a place for my pop. They helped me sort out the best facility for him. 👍 ~ Steve K

The management here is amazing! ~ Patience K

Reviews from our customers

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